k3bd Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") applies to all users of the k3bd website and platform. k3bd ("we", "us", or "our") is the data controller responsible for the personal information you provide when you register an account, make a deposit, play games, or otherwise interact with the k3bd platform. We take data privacy seriously and have implemented this Policy to ensure that you understand exactly how your information is handled.

By using the k3bd platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms and Conditions. Defined terms not explained here carry the same meaning as in the Terms and Conditions.

k3bd collects personal data in several ways: information you provide directly when registering or using the platform, information collected automatically as you navigate the site, and information received from third-party payment processors. The categories of data we collect are set out below.

k3bd uses your personal data only for legitimate, clearly defined purposes. We do not use your data for any purpose that would be incompatible with the reasons for which it was originally collected. The primary uses are as follows.

• ✅Account ManagementTo create and maintain your k3bd account, verify your identity, process KYC documentation, manage your preferences, and enable access to platform features.
• ✅Transaction ProcessingTo process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Transaction records are retained for accounting, audit, and fraud prevention purposes.
• ✅Regulatory ComplianceTo comply with anti-money laundering (AML) obligations, detect suspicious activity, fulfil Know Your Customer (KYC) requirements, and respond to lawful requests from competent authorities.
• ✅Platform ImprovementTo analyse aggregated, anonymised usage data to improve site performance, identify popular games, optimise page load speeds for Bangladeshi mobile networks, and develop new features.
• ✅Responsible Gaming SupportTo monitor gaming behaviour for signs of problem gambling, apply deposit limits or self-exclusion measures requested by the player, and provide proactive support where patterns suggest a player may need assistance.

k3bd processes your personal data on one or more of the following legal bases: (a) Contractual necessity — processing required to fulfil our obligations to you under the Terms and Conditions, including account management and payment processing; (b) Legal obligation — processing necessary for us to comply with applicable laws and regulations, including AML and KYC requirements; (c) Legitimate interests — processing carried out for our legitimate business interests, such as fraud detection, security monitoring, and platform improvement, where those interests are not overridden by your rights; (d) Consent — where you have explicitly agreed to a specific use of your data, such as receiving promotional communications.

Where k3bd relies on your consent to process data for a specific purpose (such as marketing communications), you have the right to withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

k3bd does not sell, rent, or trade your personal data to third parties. We share data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• 🤝Service Providersk3bd engages trusted third-party service providers to support platform operations, including payment processors (bKash, Nagad, Rocket), game content providers (Pragmatic Play, Evolution Gaming, Ezugi), fraud detection services, and cloud hosting providers. These parties are contractually bound to process data only as instructed by k3bd and may not use it for their own purposes.
• ⚖️Legal and Regulatory Authoritiesk3bd may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when required to do so by law, court order, or other binding legal process. We will notify you of any such disclosure where we are legally permitted to do so.
• 🏢Business TransfersIn the event of a merger, acquisition, or sale of all or a material part of k3bd's business assets, player account data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and given the opportunity to close your account if you do not consent.

k3bd uses cookies and similar technologies to enable essential platform functionality, analyse site usage, and (where you have consented) to deliver relevant promotional content. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other data on your device.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the k3bd platform, including your ability to log in and access your account.

k3bd retains your personal data for as long as your account remains active and for a further period as required by our legal and regulatory obligations. Specifically: identity and KYC data is retained for a minimum of five (5) years following account closure; financial transaction records are retained for a minimum of five (5) years; gaming activity logs are retained for two (2) years; technical and session data is retained for up to twelve (12) months.

When data is no longer required for any legitimate purpose, k3bd will securely delete or anonymise it in accordance with our data disposal procedures. You may request deletion of your data at any time subject to our legal retention obligations — see the Your Rights section below.

k3bd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security reviews of platform infrastructure.

k3bd does not store full payment credentials (such as full card numbers or bank PINs) on its own servers. Payment method authentication is handled directly by the respective payment provider (bKash, Nagad, Rocket, etc.) through their own secure infrastructure.

As a user of the k3bd platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]. k3bd will respond to all verified data rights requests within a reasonable timeframe.

• 👁️Right of AccessYou have the right to request a copy of the personal data k3bd holds about you, along with information about how it is used and with whom it has been shared.
• ✏️Right to RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your mobile number or registered name, you may also update these directly through your account settings.
• 🗑️Right to ErasureIn certain circumstances, you have the right to request that k3bd delete your personal data. This right is subject to our legal retention obligations — for example, we are required by AML regulations to retain certain financial records even after account closure.
• 📤Right to Data PortabilityYou have the right to receive a copy of the personal data you have provided to k3bd in a structured, commonly used, machine-readable format, and to request that this data be transmitted to another service provider where technically feasible.
• 🚫Right to ObjectYou have the right to object to k3bd processing your personal data where that processing is based on legitimate interests. You also have the right to opt out of receiving direct marketing communications from k3bd at any time.

The k3bd platform is strictly intended for adults aged 21 and above. k3bd does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on the k3bd platform, please contact [email protected] immediately so that we can take appropriate action.

The k3bd platform may contain references to third-party game providers, payment processors, and other services. This Privacy Policy applies only to data processed by k3bd directly. k3bd is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with through the k3bd platform, including bKash, Nagad, Rocket, Pragmatic Play, and Evolution Gaming.

k3bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, the "Last Updated" date at the top of this page will be revised accordingly. We recommend that you review this Policy periodically to stay informed about how we handle your data.

Where changes are significant, k3bd may notify registered players via an in-platform notice or by email. Continued use of the k3bd platform following notification of a material change constitutes acceptance of the revised Policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how k3bd handles your personal information, please contact our support team. We aim to acknowledge all privacy-related enquiries within 48 hours Bangladesh Standard Time (UTC+6) and to resolve them as promptly as possible.

You can reach us by email at: [email protected]